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SMS Messaging

Send personalised SMS text messages to any mobile device and receive replies directly inside FundraiserOne.

This feature gives you a fast and effective way to connect with donors — allowing you to reach them instantly, spark genuine two‑way conversations, and capture every response seamlessly .

With SMS integration, your team can communicate more personally, follow up in real time, and strengthen donor relationships all within FundraiserOne.

Create SMS templates and use them to send personalised messages to donors.

Access incoming messages easily

Receive incoming SMS messages directly into the SMS Review area, allowing users to view all replies in one place and respond whenever needed. This creates a centralised inbox for two‑way communication, making it easier to track conversations, follow up with supporters, and manage message history across the organisation.

Merging bulk personalised messages quickly

Select lists of donors and send personalised SMS messages either instantly or on a scheduled day and time. It ensures messages are received on time when they required during campaigns or when urgent messages are required to be sent.

Use FundraiserOne’s personal short‑code for sending messages.

Using a personalised short‑code matters because it becomes a consistent, recognisable number that donors learn to trust. When supporters repeatedly see the same sending number, they can immediately identify your organisation, feel confident the message is legitimate, and are more likely to open and respond. A dedicated short‑code also reduces confusion, avoids messages coming from random or changing numbers, and strengthens the sense of a direct, reliable communication channel between your organisation and its donors.